Human Capital Development, Six Steps to Get You Started

Human Capital Development, Six Steps to Get You Started

If you are leading in any capacity, you would agree that developing your people is of vital importance. So, what is your plan? What strategy is in place to help your team move from where they are to where they need to be? Leadership development does not happen by accident it happens on purpose.

Most would agree that the type of people you want on your team will be looking for growth environments. If you are able to provide an environment where one can develop, you will start attracting the best and brightest.

You do not need to consult with McKinsey & Company to develop a state of the art training center. You may need to change your mindset from what you don’t have, to what you do have.  You can develop your team by spending time with your team. As you spend time investing into your people growth will follow. How do you start? What do you do? Pick one person, identify a mutual opportunity and follow these six steps.

Here are six steps to get you started.

  1. Tell them
  2. Show them
  3. Let them try
  4. Praise what they do well
  5. Redirect where they don’t
  6. Follow up, keep reinforcing 

It has been said that people don’t care how much you know until they know how much you care. As you invest your time into developing others you are making a statement that you care. Remember your team is not is interested in what you say, they are interested in what you do.

Leadership development is intentional. So be intentional, start with one person and place it on your calendar. Write the words, “Leadership Development” @ 2:00 with Sam. Feels good don’t it! Remember, what we value, we do. So, DO Leadership development!

Charlie Moulton

Embracing the Role of the Church

Embracing the Role of the Church

Hard to believe. But it’s true. I can’t sing. I remember first learning I couldn’t hold a tune. Charlie and I were in our early years of marriage when the sad truth was revealed to me. While at the end of a church service one Sunday, the announcement came for auditions for the worship team. I don’t know if he saw me lean forward with excitement or a smile came across my face, either way, I felt his hand on my shoulder when he leaned over and whispered, “Hun, you can’t sing.” Shock and disappointment went through my body.

What? How did I not know this? In my own mind and in my own wisdom, I could sing.

Much like my own blindness to singing, we as Christians can become spiritually blind to sin in our life. But God has lovingly provided a means for our protection against this danger and it comes in His design for the local church. The Christian life was never meant to be done alone but rather in the context and company of other believers. Ephesians 4:11-16

Left to ourselves, we can rationalize, justify, minimize and eventually become desensitized to sin. 1 John 1:8 sends a dire warning about self-deception, “If we say we have no sin, we deceive ourselves, and the truth is not in us.” This same passage teaches us that a believer’s life is one characterized by ongoing fellowship with other believers, confession of sins and obedience to God.

We are naturally prone to see the good highlights of our lives and completely miss the areas that are self-focused and self-seeking. The Bible shows this pattern of blindness and self-deception: David needed Nathan to expose his sin (2 Sam. 12:7), Peter needed Paul to confront his sin of fear and exclusion (Gal. 2:11-12), and Euodia and Syntyche needed Paul to charge them to lay aside their differences and get back to work of the gospel (Phil. 4:2-3). We all need other Christians to help us to see ourselves clearly and to stay on mission.

The bible is written with an expectation that we, as Christians, will live in close community with one another. There are over 50 “one another” directives in the New Testament.

“…Love one another…” (John 13:34)

“…Serve one another …” (Galatians 5:13)

“…Forgiving each other…” (Ephesians 4:32)

“…Admonish one another (Colossians 3:16)

“…Encourage each other…”(I Thessalonians 4:18)

“Confess your sins to each other…” (James 5:16)

“…Pray for each other.” (James 5:16)

Bottomline, we need one another to mature. This is God’s plan. A community gives us an environment in which to see the blind spots we otherwise wouldn’t see. It serves as a safeguard from self-deception and sin which can easily pull us away from the Lord.

Have you embraced God’s design and role of the local church in your life as a believer?
Settle in your heart that it’s God’s “protecting and growing” plan for you as a Christian. Then prayerfully seek out a discipleship or bible study group that will provide the community you need as a believer.

Let us endeavor to live out the gospel together and stay on mission for His glory.

Until the whole world hears,
Louise Moulton

How to Handle a Mean Spirited Email

How to Handle a Mean Spirited Email

As a Pastor, I have had my fair share of emails that speak to one’s displeasure. I have had to learn from many failures, that what I say matters to God. Will I choose to show grace and humility or feel the need to fire back because of my insecurity?

Conflict is always an opportunity to glorify God. As I shared during my teaching a few Sundays ago our walks with Jesus are often messy. What I love about messy is a good shower can make you clean. Shower in the grace of Jesus. Shower in the grace of the one who did not feel the need to defend himself. Remember, God goes before you. God will defend you. May this article by Dan Reiland “How to Handle a Mean Spirited Email” support you as we all continue to grow in our walks with Jesus.

Remember who you represent. So rep well dear ones!


Why I’m a Dodger Fan- Louise Moulton

Why I’m a Dodger Fan- Louise Moulton

In past years, I have found myself at ball games more for the social aspect of it than for the game itself.  Something about hot dogs, popcorn and sweets mixed with the company of friends and family has always been a fun combination for me, not so much the teams that were actually playing.

But lately my perspective on sports has changed because of my marriage.  The desire for an even closer friendship with my husband has been stirred up by the word of God through our recent Genesis study.   Seeing first hand in scripture that woman was made for man and that she was created to be his helper and a godly influence- has inspired me again (God’s word has a way of doing that!) to look for ways that I can be a better wife and friend to him.   After 26 years of marriage, I have learned that a close thriving relationship doesn’t happen without work and intention.

A few years ago, we redecorated our entire downstairs, changing colors, decor, etc.  The prior style wasn’t bad and it was fitting for that time of our life but as the season changed it was time for some redecorating to take place.  That’s a perfect picture of what I feel like God is doing with my role as a wife in my marriage right now.  Changes to how I approach my marriage and deepening our friendship is being redone.  My interest in sports and the desire to learn about the Dodgers is for the blessing of having another area of communication and connection with my husband.  Looking for new ways to connect and grow together in friendship allows me as a wife to cultivate a closer stronger partnership with my husband.

We have influence as wives to deepen our friendships with our husbands by entering their world.  What area might you become a better friend and broaden your area of communication? (This will be different for every marriage)

My prayer is that we would be wives who continually seek new opportunities to cultivate an even stronger, closer friendship with our spouses, so that God may be glorified in our marriages.


Genesis 2:18 
Then the LORD God said, “It is not good that the man should be alone;
I will make him a helper fit for him.”

Louise is the Women’s Ministry Director at Lakeshore City Church, 
wife to Charlie, mama to four and Nana to Haven and Kaiden. 

How do You Know When it’s Time to Give Someone a Leadership Role?

How do You Know When it’s Time to Give Someone a Leadership Role?

This is such a loaded question, and one could write a treatise on the subject. However, for the sake of simplicity, allow me to create a scenario to better drive home my point and support you in the question of “How do you know when it’s time to give someone a leadership role?”

Let’s assume this is a candidate that is already active in the organization. Let’s begin this process of finding out if someone is ready for a leadership role by asking yourself a handful of questions to see if you and the organization are ready to support the candidate.  

Questions to Ask Yourself

  • What is the role written down in the form of a job description?
  • Is that job description clear?
  • Does this new job allow the potential new person an opportunity to be less than perfect?
  • Are you confident in the ability of the person who will be coming on board?
  • Will there be follow up training?
  • What is the target and how will the new person know if they are hitting, or not hitting, the target?

Since we have already identified that person is already in the organization, having a conversation (or two) with the current direct report is a must. Ask questions such as:

Questions to Ask the Direct Report

  • On a scale of 1-10, how would you rank this person’s work ethic?
  • Does the person finish projects on time?
  • How often do personal issues come up?
  • On a scale of 1-10, how does this person handle conflict? (ask for specifics)
  • On a scale of 1-10, is this person a team player?
  • What project did the person work on that most excited him/her?
  • What project did this person work on that caused frustration?
  • Which best describes this person, humble or arrogant?
  • Is this person hungry?
  • Is this person smart?
  • Have you ever seen this person act in humility? (ask for specifics)
  • Have you ever seen this person act arrogantly? (ask for specifics)
  • What do I need to know about this person?
  • Would you hire this person again?

Asking questions takes time, if you ask these questions it will take you about 30 minutes, however, request one hour to go through all the questions as you do not want to rush. 

Be all in, be present 

Be engaged when asking the questions and be ready to listen intently to what is being said. Pay attention to the body language and the tone of one’s voice as you wait for a response to your questions. You must be engaged in the conversation, so consider removing all distractions, including all electronic devices. 

These questions will better prepare you to meet with the potential candidate and allow your conversation with the candidate to be fluid. You will also be able to take a deeper dive on some of the questions you need clarification on, so take good notes.

So how do you know when it’s time to give someone a leadership role?

Here are 10 characteristics that I look for before promoting a candidate: 

  1. They are punctual. Show up on time.
  2. Faithful with what they already have. 
  3. They are able to submit to authority
  4. Gracious, not combative
  5. Self-starter
  6. People are already following them
  7. Good listener
  8. Takes responsibility for actions
  9. Cool under pressure
  10. They ask questions, not make statements 

Summing it up

This list is not exhaustive, there are other things that are important to me, however, it’s a list. It’s on paper. I know what I am looking for. Do you? Write it down. Create your own list of the characteristics you are looking for.

Be patient as you dialogue with the candidate’s direct report. Get clarity on questions that need more insight. Ask around. Who else in the organization can better help you to get a pulse on whether this person is the right fit? The candidate need not be perfect. Perhaps you are the person God will use to develop this person. That’s the beautiful thing about leadership, we get the privilege of coming alongside people and helping them to develop and become leaders. 

Pulling for you!

Charlie Moulton

Social Media Strategy and Expectations for Key Leaders

Social Media Strategy and Expectations for Key Leaders

A famous author once said you can’t hit a target you can’t see. So what is the social media target you want your team to hit? If you don’t know, trust me they are hitting a target, just not likely the one you want them to hit.

You have likely already had to deal with the aftermath of an overzealous leader letting it rip in the Social Media stratosphere. If you haven’t, you will! Assuming, of course, you have no strategy in place.

Friend, you need to cover the topic of Social Media in your training as you would for any other important topic when processing a new employee or volunteer. The reason, to protect the reputation of your church and those who call the church home.  Unfortunately, it only takes one person to create the wrong kind of buzz and stir up the hornets’ nest.

When a team member lets loose on Social Media I think most of us can agree it causes more harm than good. Many times it causes dissension or division, and rarely do we see folks come to a blood stained cross!

So what do you want to see from your key leaders as it pertains to interacting on Social Media?  That is a question you need to ask and then place those thoughts on a sheet of paper.  If you find yourself with writer’s block, ask yourself what you don’t want to see and soon the words will start flowing.

You will quickly come up with your list. Let’s call that list your rough draft.  Get another set of eyeballs on your list. Ask a trusted team member or two what you may have missed. Continue to tweak until you have a written Social Media Strategy for Key Leaders.

Make it simple, for example here is what we want to see:

  • Be seen as a person who is gracious and kind
  • Celebrate what God is doing in your life or the church
  • Promote events; men’s, women’s, singles, guest speakers
  • Bible verses
  • Share resources that are approved by your church
  • Celebrate family moments. Bragging on your kids, wife, etc.
  • Encouraging others
  • Modeling Humility, Care, Love

Here is what we don’t want to see

  • Posting toxic or contentious topics
  • Crude jokes
  • Spilling your dirty laundry
  • Pictures of friends and family in bathing suits
  • Pictures of people partying
  • Responding to posts or going back and forth with others on a volatile subject

The lists are meant to get you thinking. You need to create lists that best serve your church.  The intent here is to have a standard and to have the Social Media conversation. Dealing with it on the front side may save you pain on the back side. Lastly, we are called to honor Christ in all that we do and that includes our conduct with Social Media.